Career Opportunities
Thinking about a career at Renco? Browse through our job openings and see what benefits Renco has to offer.
Current Open Positions:
Customer Service Associate
To maintain customer satisfaction by promptly responding to all requests/issues and finding/creating solutions. Ensure accuracy of all data input into system to ensure correct orders.
- Accurately inputs data, notes, and other information into IFS
- Consistently manages workflow to achieve maximum efficiency in daily tasks
- Completes confirmations in a timely manner
- Answers phones promptly and handles calls correctly
- Responds to voicemails in a timely manner (2 hours)
- Accurately transcribes information received via telephone, fax, or email
- Faxes and e-mails accurate information to Customers and Reps
- Process delivery schedule changes and delinquency reports in a timely manner
- Notifies appropriate people regarding changes to a customer’s order and/or delivery
- Monitors reports to ensure no customer problems
- Processes order releases, price adjustments, and address changes in a timely manner
- Prepares USMCA certificates
- Cross train in Data Entry
- Takes assigned sales calls and any others when necessary
- Maintains confidentiality of all records
- Follows policies and procedures utilized by the Company and Department to ensure the efficient running of the department and customer satisfaction
- Other duties as assigned
Education/Experience
Inside sales and customer service experience preferred
Clerical experience required
Shipping Associate
To ship all products according to Renco standards.
- Ensures Renco shipping policies are followed with regards to products shipped to maintain accuracy and consistency
- Verifies order to be shipped by checking Renco’s picklist and parts
- Packs order to be shipped according to Renco policy to ensure product is not damaged in transit.
- Ensures appropriate placement of documents
- Verifies all orders are shipped according to customer ship date to ensure on time delivery of products
- Follows policies and procedures utilized by the Company and Department to ensure the efficient running of the department and customer satisfaction
- Other duties as assigned
Education/Experience
Two years’ of Shipping experience
Benefits:
Paid Vacations
Paid Holidays
Personal/Sick Days
Retirement and Profit Sharing Plan
Health Care Plan
Dental Plan
Vision Plan
Accident Disability Income Plan
Fun Stuff:
Annual Christmas Party
Annual Thanksgiving Feast
Annual Picnic and Softball Game
Other Fun Activities
Renco Electronics is an Equal Opportunity Employer.